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Industry · Water Utilities

Every meter, every bill,
one platform.

From meter reading to revenue collection, Wanaag delivers a single, integrated platform that runs every part of your water utility with the accuracy, transparency, and reporting that customers and regulators expect.

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Mobile meter reading · M-Pesa integrated · Audit-ready reports
2,847 active meters
87.2% collection
Utility Control Panel
Live
Monthly Billed
KES 8.4M↑ 5%
Collected
KES 7.3M↑ 4%
Outstanding
KES 1.1M↓ 2%
Billed vs Collected Last 6 months
RM
Ruiru Estate · #C-2104
Meter reading · 18 Jun
14 m³
Billed
PG
Peter Gitau · #C-1879
M-Pesa payment · 17 Jun
KES 2,450
Paid
WN
Wanjiku Njoroge · #C-0438
Bill due · 22 Jun
KES 1,820
Due
Meter Reading
Consumption Calculation
Automated Billing
Tariff Management
Revenue Collection
M-Pesa Integration
Analytic Accounting
Customer Portal
Live Dashboards
Meter Reading
Consumption Calculation
Automated Billing
Tariff Management
Revenue Collection
M-Pesa Integration
Analytic Accounting
Customer Portal
Live Dashboards
The Billing Workflow

From meter to revenue,
every step automated.

A single integrated workflow runs the whole billing journey: meter reading, consumption calculation, automated billing, and real-time reporting. Every transaction stays connected to the customer record and rolls up into accurate, audit-ready revenue reporting.

01

Meter Reading Management

Capture and manage water meter readings with ease. The system records the previous meter reading and allows users to enter the current reading, automatically calculating actual water consumption. This eliminates manual calculations, reduces billing errors, and provides an accurate record of water usage for every customer.

Previous vs Current Auto Consumption Calc Mobile Capture Exception Flagging
What you get
Field-app meter capture
Walk-route optimisation
Tamper & spike alerts
02

Automated Billing

Once consumption has been calculated, the system automatically generates customer bills based on the configured billing rules and tariffs. This ensures timely, consistent, and accurate billing while significantly reducing the administrative effort involved in preparing monthly invoices.

Tariff Engine Bulk Bill Run Block / Step Rates SMS Delivery
Highlights
Monthly bill-run scheduler
Multiple tariff categories
Bill delivery via SMS / email
03

Analytic Accounting

To support detailed financial reporting, every billing transaction can be linked to analytic accounts. This enables organisations to monitor revenue by region, project, customer category, estate, or any other operational segment, providing valuable insights into profitability and operational performance.

Region & Zone Customer Category Estate / Scheme Project Tagging
Slice your revenue by
Multi-dimensional tagging
Drill-down by zone or estate
Profitability per segment
04

Real-Time Reporting & Insights

Gain complete visibility into water usage and billing operations through interactive reports and dashboards. Monitor customer consumption trends, billed versus collected revenue, outstanding invoices, payment history, and overall operational performance — empowering management to make informed decisions backed by real-time data.

Live Dashboards Consumption Trends Aging Receivables Board Reports
Decision-ready data
Billed vs collected ratio
Customer payment history
Audit-ready statutory exports
Dashboards & Analytics

See your utility,
in real time.

Interactive dashboards give management a live view of utility performance. Active meters, consumption trends, billed vs collected revenue, outstanding receivables, and overall financial position — all in one place, ready to inform decisions.

Consumption trends
Track water usage patterns by customer, zone, or estate against monthly baselines and seasonal targets.
Revenue performance
Billed vs collected, collection rate, and outstanding receivables — everything you need to monitor cash flow.
Aging & arrears tracking
Monitor overdue invoices by age bucket, follow up on defaulters, and protect non-revenue cash flow.
Board & regulator reports
Generate audit-ready statements, regulator submissions, and executive summaries in seconds, not days.
Executive Overview
Updated · 18 Jun 2026, 09:42
Live Data
Meter Reading Coverage
94.6%
Collection Rate
87.2%
Avg Consumption
12.4m³/mo
Non-Revenue Water
24%
Revenue Performance
1W 1M 3M 1Y
Billed Collected
Powered By Odoo

The Odoo modules
running the show.

Wanaag builds the water utility platform on Odoo's core ERP modules plus a custom water-billing layer, giving you a complete, integrated, and proven foundation that scales as your customer base grows.

Customers (Contacts)
One customer record per connection — address, meter, category, billing history.
Meter Readings
Mobile capture, previous-vs-current comparison, and automatic consumption calc.
Invoicing
Automated monthly bills based on consumption and configured tariffs.
Accounting
Full financial backbone — chart of accounts, ledgers, reconciliation, and reports.
Tariffs & Rules
Configurable block, step, and category tariffs with effective-date support.
Analytic Accounts
Tag revenue by region, estate, project, or category — drill-down at will.
SMS & M-Pesa
Bill notifications, payment reminders, and Daraja-powered M-Pesa collection.
Dashboards
Real-time KPIs, board-ready reports, and executive-level analytics.
Why Wanaag for Water Utilities

A partner that
gets utility billing.

Water utilities aren't generic businesses. Tariff complexity, meter exceptions, non-revenue water, and regulator reporting all need a system built around how utilities actually operate. That is what we build.

01

Built around the meter and the customer

Every reading, bill, and payment stays linked to one customer connection record, so customer statements, zone reports, and audit trails are accurate by construction.

02

M-Pesa & bank reconciliation done right

Daraja-integrated paybill matching, automated bank statement imports, and clean reconciliation workflows — we have done this across multiple billing systems and know exactly where it breaks.

03

Tariffs and exceptions that match real life

Block tariffs, customer categories, estate-level pricing, meter exceptions, and consumption spikes — all configurable so the system reflects how your utility actually bills, not a textbook model.

04

Regulator-ready from day one

WASREB-aligned reports, board packs, and customer statements come out of the box. Auditors and regulators see clean ledgers, complete trails, and supporting documents linked to every transaction.

Let's Build Your Utility System

Ready to run your utility on a real platform?

A 30-minute conversation: tell us how your utility bills customers today, and we'll walk you through exactly what Odoo plus our water-billing layer would look like for you.

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Nairobi · Active across East & Southern Africa